Payment Settings

FAQ's associated with integrating payments with your Movement account.

Connecting Stripe to Movement

In order to connect Stripe to your Movement app you must first have a Stripe account. If you do not already have a Stripe account the good news is we have made it easy and integrated the process in our Admin .  Before commencing you will need: 1. ...

How to charge for a Program

🎉Congratulations!!! 🎉 You’ve worked hard to create your program and have it to a point where you want to share it with existing and prospective members. Now, you’ll need to decide whether you want to sell your program or offer it for free. Our art...

Refund a payment, cancel an ongoing subscription and revoke access

Refund a Subscriber. Do this when you wish to refund the payment to the subscriber. You may choose to also revoke their access after doing so, but it is not required. In the Movement admin, navigate to the black left side bar, and hit Engage > ...

Can I set my own prices for my subscribers? What are my payment options?

Yes, it's your pricing on your terms! Our flexible pricing options allow you to: Set your own price  - you can create unlimited content or pages at any price Charge at your desired frequency - one-off or recurring (with daily, weekly, monthly or ...

Can I setup a free trial for my users?

Yes! You can offer free trials for products with a purchase type set to ' Recurring ', such as a subscription . You can find your products by navigating to  Sell > Products in the black lefthand sidebar of the Movement admin.  Click on an existin...

Can we sync our programs and products on Movement to our current payment processing system? How do we do that?

Yes, you have a few options for this: You can link a button or text in the app to your existing payment gateway - take payment, then manually add  your client/user to the product.  If your current payment processor offers a Zapier integration, ...

Can I charge for products or services in my own currency?

Setup payments in a different currency

How do I cancel or downgrade my Movement subscription?

Cancelling Your Subscription You can cancel your subscription plan very easily in the Movement admin. Navigate to Account > Subscription  and then click on the grey Cancel Plan button.  Downgrading Your Subscription  You may wish to consider down...

Update existing bank details

To update your existing bank account details, head to the Movement admin and then click on  Account > Payment settings > View Stripe Dashboard.  In the Stripe dashboard, click the  ' ⚙️ ' ( Settings)   icon in the top right and then under Business...

Update Subscription Price in Stripe

Updating Subscriptions in Stripe: Keeping Pricing in Sync with Movement

Payments

MOVEMENT PAYMENT FLOW In this video, Sam from Movement will show you how payments work in your app, taking you through the payment flow that your users experience. You’ll also learn how to accept different payment methods in Stripe, e.g. iDeal a...

Stripe Tax

Stripe Tax Instantly start monitoring all your global tax obligations, generate tax reports and collect tax on global payments within your app. This is an extremely useful tool when dealing with international customers who may be subject to differ...

Price changes for subscription products: Will existing subscribers continue to be charged the same rate?

Existing subscribers will retain their usually monthly or annual rate when you increase the price of a recurring product in Movement. If you want them to be charged the new pricing, you will need to manually update their subscription in Stripe . ...