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How members cancel a subscription
How members cancel a subscription

Canceling a subscription in the app is simple and user-friendly.

Updated over 2 months ago

  1. Navigate to 'You' (The Account Tab): Tap 'You' in the app's bottom main navigation.
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πŸ’‘ Note: The name of this tab will vary depending on what you have re-named it to.

2. View Account Details: Select 'View Account Details'.
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3. Access Subscriptions: Tap 'Subscriptions'.
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4. Cancel the Subscription: Choose the subscription to cancel and tap 'Cancel'.
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5. Confirm Cancellation: Confirm by selecting 'Yes, cancel'.
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After cancellation, the subscription will be greyed out, and access will continue until the end of the billing period (which is the interval you chose when setting up the subscription).
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Need more help with subscriptions?

Check out the helpful guide below that covers cancelling a subscription on a members behalf, issuing refunds and revoking access immediately.
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